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Faq’s

Having a website built can be an overwhelming experience, even for the most IT savvy people. At webrammer, we are here to support you through the whole process to help create a website that will deliver results for your business.

How much does a website cost?

The cost of a website can vary depending on various factors, just like the cost of a house may vary. Though our website projects generally start in the $300 range for basic business sites and range upward depending on your unique needs.

How long does it take to create a website?

Our standard websites take approximately Two Weeks  to create. Our E-commerce (online store) websites take approximately 4 to 6  weeks to create. This time will vary from project to project.

How does the payment process work?

First, we want to know if you are satisfied with the new design or not and after that it depends on the type of website you are looking for, we have comfortable plans for you so please give us a call, we want to know how we can help you out. (808) 797-2412

How many changes can I make to my site without additional cost?

We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 2 rounds of major revisions at no charge. All minor revisions are provided at no charge.

What Kind Of Technology Do You Support?

We specialize in XHTML, CSS and Flash, but are very experienced with JavaScript, DHTML, XML, PHP, and others. Although it’s unlikely, if there’s something we can’t do, we can reach out to our network of partners for additional services (at no additional cost to you). Our team is also specialized in working with other open source platforms eg: WordPress, Joomla, Woocommerce, Opencart, Magento.

What is a (CMS) Content Management System?

A Content Management System (CMS) is an intuitive, web-based publishing tool, which allows non-technical staff to go into your website and manage the site, making any changes necessary from an internet-enabled computer. Our CMS is a WYSIWYG (What You See Is What You Get) Editor, which makes it really easy to update information on the site. To control the look of the content, the user is able to edit the website content, together with managing the site’s navigational layout and structure. All changes are made via a normal web browser, so no specialist software is required. Digital Virtue’s CMS is user-friendly. We provide training, together with a manual, so each client is able to use our CMS efficiently after his/her website is launched.

Will I know enough to be able to update the content on my own website?

As Webrammer offers a complementary CMS training session and provides each client with a CMS manual, it is expected that you will reach the expected level of competency to update your website quickly and easily. However, we are always available via the phone at our CSR and can provide more extensive training packages for a small fee, so you can rely on our help and support.

Do I need to purchase my own website domain name?

No. However, you will need to select the domain name which is right for your business and then, webrammer will do the rest for you. Our design and development solutions include the registration of a .com or any other preferred extension domain name for 1 year, which is then configured to work with your website.

How is my website backed up?

Webrammer backs up all of our client’s websites daily, weekly and monthly on rotation to a 3rd party secure server out of the location of our web server. Our CMS and E- Commerce  package also includes version control that saves a restore point of a page every time it is saved. If a site is needed to be fully restored, there is no cost to the client.

How long am I tied into a contract for the design and development of my website?

Like most web providers, Webrammer will design and develop your website within an agreed and specified time-frame, which will vary according to the project requirements. In most cases, clients will expect their websites to be hosted byWebrammer, so the hosting is provided on the basis of an annual contract.

Can you help me write content for my website?

Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website in the planning stages.

What kind of Services do you provide ?

We provide all the services related to Website Designing , Hosting and Marketing . Everything at Webrammer .

Do I own my website?

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

Is my hosting fee refundable?

Unfortunately we do not offer refunds on our web hosting accounts.

What kind of businesses do you work with?

We work with a broad range of company types [small start-ups, large corporations, nonprofits, B2B, B2C and more] across many business industries [technology, food, apparel, health + beauty, camps, travel, finance, arts, fair trade, and more.]

How can you help me to promote my website?

As a recognized barometer for all websites, Webrammer positions our design principles with the accepted benchmarks for Search Engine Optimization (SEO). This means that all our solutions include full keyword, meta tag administration and page title tools to enhance the probability of a conducive search engine ranking for our clients’ websites. If you wish to further promote your website, Digital Virtue can discuss with you an online marketing and/or an e- marketing strategy to promote your business to a wider range audience, if necessary – whatever best suits your business and budget requirements.

If I decide on an eCommerce website, can you explain to me what a merchant account is?

Simply put, a merchant account is the bank account that will track all of your payments and transfer all monetary transactions, which take place through your website. If you have decided upon having an eCommerce site, you will need to set up a merchant account with a provider.

Can you advise me on using graphics relevant to my business?

Yes. Our design team can source and purchase professional images to be used on your website.

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