FAQ’s

Webrammer’s vision is to provide an ultimate online marketing solution for our clients. However, in any case if you are not satisfied with your website then we do offer a refund guarantee of 100% of the total advance paid if refund is requested within 15 business days from the date of charge.

Refund Restrictions

• Refund is not allowed once three rounds of revisions are completed.
• Refund must be requested within 15 calendar days from date of order.
• Refund not applicable on domain registration fees.
• Refund not applicable for express service clients.
• Refund must be requested in writing.
• Refund not applicable on updates and add-ons on existing website.

Absolutely! You do not need any online experience at all. Webrammer Inc has professional and experienced web developers and management. We provide free unlimited consultation on all online marketing services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.

Brochures, logos, photographs, business cards etc. are all great resources to use. For new business ventures we can help you get started from scratch. Need a logo? We can design a custom logo for your business at only $200. You will have a dedicated person to answer any question during & after your website project. At Webrammer Inc., we work together with you to help answer these questions.

A. Absolutely! You do not need any online experience at all. Webrammer Inc has professional and experienced web developers and management. We provide free unlimited consultation on all online marketing services. We help you right from the start! You will have a team member assigned to you for all your questions along the way. Just ask us! We are here to help you.

We divide your package cost into three different installment. You would have to make the first installment upon the confirmation of the sample design to give us a green light to move ahead with the project. The second installment is required after 70% work completed on the website. The final payment has to be cleared after the website completion, before the launching of the website.

We have been in business since 2013. Our management team runs several successful internet service businesses internationally.

We work with all types of clients from big corporations to individuals. We have clients all over the United States and even internationally.

We accept all major credit cards including Visa, Master Card, American Express, Discover. We also accept Paypal and Western Union.

Yes, just a one-time cost as mentioned on our website for web design.

We operate from Honolulu, Hawaii but we have contact center and clients worldwide.

Webrammer’s vision is to provide an ultimate online marketing solution for our clients. Our development process is divided as following

1. Planning and Brainstorming: We have dedicated project managers to manage your project who would be contacting you to discuss your requirements and how to intuitively and logically structure the information and display the content.
2. Wire-framing & Design: Based on your discussion with our project manager our team would be creating wire-frames to establish the basic compositions of the key pages of the website. Once the wire-frame is completed and approved we would move onto designing of the website.
3. Development: This is where we move onto bringing out the functionality of the website. Our web designer will take all of the individual graphic elements from the prototype, use them and incorporate all the functionalities.
4. Quality Control: This is the final stage of website development. In this phase the website goes through various test of functionality making sure all the web forms, buttons and scripts are working with additional compatibility testing to make sure site is compatible in all browsers as well as web accessing devices.
5. Launch: Once everything is completed we launch the website from your subdomain to your actual domain for your clients.

If there is no confusion in the requirement and all the information are received and finalized on time then we NEVER exceed our delivery deadline as per our packages. However, whilst developing your website, we work together with you to complete the web design Project in a timely manner. We agree to work expeditiously to complete the web design, but delays might occur if any milestone that requires your action, such as approving design mockups or web design changes, is not acknowledged on time. As an example, a 5 page website can be finished anywhere between 1-6 weeks after we’ve received all content and feedback from you. Always remember, we can only work as fast as you allow us. If content is provided sooner, initial and on-going instructions are clear and revisions requested are reasonable, turnaround time can be significantly decreased. On the other hand, it could drastically increase due to client in-action, delayed mockup approvals; back and forth change requests, etc.

Absolutely! All our websites are custom designed.

Absolutely! When we’re done constructing your new website, you will own it and have full access to it. All our packages come with build in content management system which will allow you to access your website and make changes on it very easily. However, if you are not comfortable making changes on your website by yourself then we do provide Bonanza hosting/maintenance service to take care of your updates.

That is not a problem; we have clients in all 50 states, and even internationally. Everything that you need to inspect is put up on the web as it’s worked on, and materials and communications move easily by Toll Free Numbers, Emails, Faxes, and Instant Messenger on a routine basis. Although we welcome our clients anytime to visit us physically, we have not met 98% of our customers in person. You don’t need to meet us to convey your ideas; we have the expertise in this field to understand your requirements from top to bottom. The internet allows you to choose from the best web developers in the world and still get better, faster service than the shop across town can provide — and, after all, that’s what you’ll be using the web to offer your own clients, isn’t it? On the Web, all distances are equal to zero. Even when someone chooses a local provider it is unlikely that they will visit that company in person because of tight schedules, and they end up talking on the phone and emailing. Working with your web developers and designers over the Internet is faster, more convenient, and more efficient than spending time arranging in-person meetings. We work in shifts, thus it allows us to answer phone calls during business hours on both the east coast and west coast.

Webrammer Inc. is a US company and proud member of Better Business Bureau Online Program based in Hawaii. We believe in business ethics and exceptional customer service. When you buy any of our services, you can buy with confidence.

If you are wondering how we can charge as much as 70% less than our competition and still be in business? There are a number of things to consider:

Clients – The first thing to consider is the importance of our clients. It is our opinion that our clients always come first. We like to be able to cater to their needs and wants. Without clients, we have no business, and without business, we cannot make money. So with that in mind, we always make sure we take care of them and we are sure they would recommend us through word of mouth which in turn brings our marketing costs down.

Promotion and Advertising – We choose the way we promote our web design business very carefully and ensure every promotion dollar pays for itself. We’ve spent a lot of time researching in this field. This is what our business is about, “Web Design and Internet Promotion”. So, we take this to the extreme. We find the absolute best values for money, as well as the most popular ones that may cost a little more. We look at every angle of advertising and promoting in order to promote our company and to keep expenses down while keeping prices low.

Co-Creation – We need your support to finish the website in a timely manner to keep our costs down. For this to happen, we expect you to give us contents on time and all milestones that requires your action, such as approving design mock-ups or web design changes be acknowledged on time.

Sure, you can call any of them. Since we cannot control what happens once we complete the website, we cannot guarantee they will be able to take your call. You can take a look at our Testimonials page for just a few references. The best testimonial for us is our past work in our portfolio. You will be hard pressed to find any other company with as large a portfolio as ours.

Yes, we work with big and small businesses, corporations, professionals, home business owners, startups, and even individuals.

A. We are open 24 X 7 (except on major US Holidays).